g63vip Privacy Policy

g63vip is a PAGCOR-regulated online casino and sports betting platform operated exclusively for Filipino players at g63vip.bet. As the data controller under the Philippine Data Privacy Act of 2012 (RA 10173), g63vip is responsible for determining the purposes and means of processing your personal data.

Our platform offers 2,400+ casino games, live dealer tables, sports betting markets, and instant GCash and Maya payment processing — all denominated in Philippine Peso (PHP). Every element of our data processing activity is designed to support these services while maintaining full compliance with applicable Philippine law.

g63vip collects the following categories of personal data, depending on how you interact with our platform:

g63vip collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, or contacting our support team.
• Automated collection: Technical data such as IP addresses, device identifiers, and session logs are automatically collected when you access the platform, regardless of whether you are logged in.
• Payment processors: When you initiate a GCash, Maya, or bank transaction, our payment gateway partners transmit necessary transaction confirmation data to g63vip to reconcile your account balance.
• Game providers: Our third-party game studios (which supply slots, live dealer, and table games) transmit game session result data back to g63vip for account crediting, dispute resolution, and regulatory reporting.
• Identity verification providers: Where we use a third-party liveness or ID verification service to conduct KYC, that provider will transmit a pass/fail result and supporting verification data to g63vip.
• Cookies and similar technologies: As described further in Section 7, g63vip uses cookies and local storage to maintain your session, remember preferences, and support platform analytics.

g63vip processes personal data only where a lawful basis exists under the Data Privacy Act of 2012. The applicable legal bases are:

• Contractual necessity: Processing required to create and manage your account, process transactions, and deliver the gaming services you have subscribed to.
• Legal obligation: Processing required for compliance with PAGCOR licensing conditions, AML obligations under RA 9160 (as amended), and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where these interests do not override your fundamental rights.
• Consent: For non-essential communications such as promotional emails or SMS notifications, g63vip relies on your express consent, which you may withdraw at any time.

g63vip uses the personal data we collect for the following specific purposes:

• Account creation and management: To register, verify, and maintain your g63vip account and authenticate your identity on each login.
• KYC and age verification: To confirm that you are at least 21 years of age and that your identity matches the payment methods associated with your account, as required by PAGCOR and Philippine AML law.
• Payment processing: To process deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, InstaPay, PesoNet, GrabPay, QR Ph, and 7-Eleven CLiQQ.
• Game delivery: To facilitate access to our game library, record bet outcomes, credit winnings, and maintain your gaming history for dispute resolution purposes.
• Fraud prevention and security: To detect and prevent unauthorized account access, payment fraud, bonus abuse, and money laundering activity.
• Responsible gaming: To monitor gaming patterns and identify players who may be exhibiting signs of problem gambling, and to enforce deposit limits, cooling-off periods, or self-exclusions requested by players.
• Regulatory reporting: To submit required reports to PAGCOR and the Anti-Money Laundering Council (AMLC) as mandated by Philippine gaming and financial crime law.
• Customer support: To respond to your queries, resolve disputes, and provide account assistance during our support hours (8:00 AM to 12:00 MN PHT).
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided explicit consent to receive such communications.
• Platform improvement: To analyze aggregated, anonymized usage data for the purpose of improving platform performance, game selection, and user experience.

g63vip does not sell your personal data. We share data only in the following circumstances, and only to the extent strictly necessary:

• Payment processors: GCash (G-Xchange, Inc.), Maya (PayMaya Philippines), BPI, BDO, Metrobank, and other payment service providers receive transaction data required to process your deposits and withdrawals. These entities are regulated by the Bangko Sentral ng Pilipinas (BSP) and are bound by their own privacy obligations.
• Game content providers: Third-party game studios that supply slots, live dealer games, and table games receive session and bet data through encrypted API integrations. Data sharing is limited to what is operationally necessary.
• Identity verification providers: Where a third-party KYC or liveness verification service is used, your ID document and biometric data are transmitted securely to that provider solely for verification purposes.
• PAGCOR and regulatory authorities: g63vip is required by law to provide player data to PAGCOR, the AMLC, the National Privacy Commission (NPC), and other competent Philippine authorities upon lawful request or as part of mandatory reporting obligations.
• Law enforcement: g63vip will disclose personal data to Philippine law enforcement agencies when required by valid legal process (e.g., court order, subpoena, or lawful investigation).
• Professional advisors: Lawyers, auditors, and compliance consultants engaged by g63vip may access personal data on a strictly confidential, need-to-know basis for legal and compliance purposes.

g63vip uses cookies, local storage, and similar tracking technologies to operate the platform, maintain your login session, and understand how players use our services. The types of cookies we use are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery (CSRF). You cannot opt out of essential cookies without ceasing to use the platform.
• Functional cookies: Used to remember your preferences such as language settings, display preferences, and responsible gaming limit configurations you have set.
• Analytics cookies: Used to collect aggregated, anonymized data about how players navigate the platform. This helps us identify performance issues and improve the user experience. g63vip uses only first-party analytics and does not integrate third-party advertising trackers.
• Security cookies: Support our fraud detection and session anomaly monitoring systems. These cookies help identify unusual login patterns, device changes, or suspicious geographic activity associated with your account.

You may manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to access core platform features, but may impact certain personalization functions.

g63vip implements a comprehensive, layered security framework to protect your personal data from unauthorized access, loss, alteration, or disclosure. Our security measures include:

• Encryption in transit: All data exchanged between your device and g63vip servers is encrypted using TLS 1.2 or TLS 1.3 with 256-bit SSL certificates.
• Encryption at rest: Sensitive data stored in our databases — including ID documents, financial records, and KYC files — is encrypted using AES-256 encryption.
• Access controls: Access to personal data is strictly role-based. Only authorized g63vip personnel with a documented operational need are permitted to access player data, and all access events are logged with timestamps and user identifiers.
• Two-factor authentication (2FA): Available to all players via Account settings, and mandatory for all internal g63vip staff accessing systems that contain personal data.
• Regular security assessments: g63vip conducts periodic vulnerability assessments and penetration tests of the platform infrastructure. Critical security patches are applied on a priority basis.
• Incident response: In the event of a confirmed personal data breach, g63vip will notify affected players and the National Privacy Commission (NPC) within the timeframes required under RA 10173 and its implementing rules.

g63vip retains personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted using cryptographic erasure or physical destruction of storage media, as appropriate. Data that has been anonymized beyond re-identification is not subject to deletion obligations.

As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by g63vip:

• Right to be informed: You have the right to know what personal data g63vip collects about you, how it is used, and with whom it is shared. This Privacy Policy is the primary vehicle through which g63vip fulfills this obligation.
• Right of access: You may request a copy of the personal data g63vip holds about you, including information on how it has been processed.
• Right to rectification: If any personal data g63vip holds about you is inaccurate or incomplete, you have the right to request correction. Account profile updates can be made directly in your Account settings; identity corrections require re-submission of KYC documents.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected — subject to our legal retention obligations under PAGCOR and AMLA requirements, which may override erasure requests for certain data categories.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights and freedoms override those interests.
• Right to data portability: You may request that g63vip provide your personal data in a structured, commonly used, machine-readable format for transfer to another service provider, where technically feasible.
• Right to lodge a complaint: If you believe g63vip has violated your data privacy rights, you may file a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.

To exercise any of these rights, submit a written request to g63vip via the contact details in Section 15. g63vip will acknowledge your request within 3 business days and provide a substantive response within 30 days, or as otherwise required by RA 10173.

g63vip employs the following measures to prevent underage access and data collection:

• Date of birth is a mandatory field during registration and is verified against submitted government-issued ID during the KYC process.
• Accounts where the verified age is found to be below 21 will be immediately suspended, all play voided, and net deposits returned where traceable.
• If g63vip discovers that personal data has been collected from a person under 21 without appropriate parental or guardian consent, that data will be deleted promptly and the associated account permanently closed.

Parents and guardians who believe their child has created an account on g63vip should contact [email protected] immediately. g63vip will prioritize such reports and act within 24 hours of receiving verifiable information.

The g63vip platform integrates with a number of third-party service providers to deliver its full range of features. These integrations are governed by data processing agreements that impose obligations on each provider consistent with the requirements of RA 10173. Key third-party integrations include:

• Payment gateways: GCash, Maya, BPI, BDO, Metrobank, GrabPay, InstaPay, and PesoNet integrations allow real-time deposits and withdrawals. Each payment provider processes your financial data under their own regulated privacy framework.
• Game studios: Third-party game content providers supply the slot games, live dealer streams, and table games available on g63vip. Game result data is exchanged via encrypted API to ensure accurate account crediting.
• KYC verification technology: Identity document scanning and liveness detection technology may be supplied by a third-party provider. Data submitted for KYC is handled under strict confidentiality terms.
• Platform infrastructure: g63vip's servers are hosted in secure, PAGCOR-compliant data center environments. Infrastructure providers are bound by contractual data security obligations.

g63vip is not responsible for the privacy practices of third-party websites or services that are not part of the g63vip platform. This Privacy Policy applies exclusively to data processed by g63vip in connection with the g63vip.bet platform.

Where the delivery of certain services — such as game content provision, platform infrastructure hosting, or KYC verification — involves transferring personal data outside of the Philippines, g63vip ensures that all such transfers comply with the requirements of RA 10173 and its implementing rules.

Specifically, g63vip will only transfer personal data to entities outside the Philippines where:

• The recipient country has been assessed as providing an adequate level of data protection; or
• The transfer is governed by a data processing agreement incorporating standard contractual clauses approved by the National Privacy Commission; or
• The transfer is necessary for the performance of a contract between you and g63vip (e.g., processing a payment through an internationally operated gateway); or
• You have given explicit, informed consent to the specific cross-border transfer.

In all cases, g63vip retains accountability for the protection of your personal data regardless of where it is processed. If you have questions about specific cross-border transfers that affect your data, you may contact our Data Protection Officer using the details in Section 15.

g63vip reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, PAGCOR regulatory requirements, platform features, or our data processing practices. When material changes are made, g63vip will:

• Post the updated Privacy Policy on this page with a revised effective date clearly displayed at the top;
• Send a notification to your registered email address at least 7 days before the updated policy takes effect, where the changes are material to your rights;
• Display a prominent in-platform notice when you next log in to g63vip, requiring your acknowledgment before continued use of the platform.

Your continued use of the g63vip platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you may close your account by contacting our support team before the effective date.

g63vip has designated a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channel:

Our customer support team is available daily from 8:00 AM to 12:00 MN Philippine Standard Time (PHT). Data subject rights requests will be acknowledged within 3 business days and resolved within 30 days in accordance with RA 10173.

If you are not satisfied with g63vip's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.